SaaS Market Heats Up
Large companies move beyond the early-adopter stage, signing licenses for tens of thousands of employees.
How Open Is Microsoft?
Our survey shows that business technology pros aren't convinced that Microsoft is doing enough to shed its old proprietary habits.
SAP Scales Back SaaS Product Plans
Technical issues and profit-bleeding implementations prompt SAP to move more slowly with its ambitious Business ByDesign on-demand software service.
Hosted CRM Software: Satisfaction Guaranteed
CRM hosts promise top-notch customer service plus better access for mobile salespeople. Of the six we examined, our Editor's Choice impressed us with its well-designed interface.
SaaS: A Viable Alternative for IT
Though often regarded with suspicion, Software as a Service offers numerous benefits, including freed-up IT resources and fast, inexpensive deployment. We show you how proper vetting can help avoid SaaS pitfalls.
TCO Analysis: Software as a Service
IT pros say SaaS must compete on more than price to take a bite out of conventional licensed applications' market share. But what if you could save really big? We evaluate the pros and cons of SaaS adoption with an in-depth analysis of deployment costs and the projected impact of this service model over a three-year period.
