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SaaS: Red Light, Green Light
Here's how to drive your software-as-a-service initiative beyond standbys like CRM--without getting into dangerous territory.
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Hunting the Elusive CIO Dashboard
CIOs want a clear view of disparate IT data, and vendors are starting to offer the tools they need to get there. Here's what IT must do to be ready.
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Blueprint For Application Performance Management
Managing performance of Web services-based applications requires new tools.
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Standards For IT Governance
ITIL, COBIT, and ISO 17799 provide a blueprint for managing IT services.
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Open Source Is Making A Name For Itself In Systems Management
Hyperic, Zenoss, GroundWork, and Qlusters are expanding what they can do.
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Automated Policies Pull Tech Assets, Business Together
Streamlined IT is competitive IT. Here's how to use risk to solidify your policy management approach.
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Control Issues: Who Really Owns The PC?
Users hate IT for its heavy-handed policies, but you need to ensure security and compliance. We report from the eternal battleground of centralized authority vs. decentralized flexibility.
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Secure DNS? Not Just Yet
Despite a real need, security extensions for the domain name system aren't ready for widespread use.
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How Linux Is Testing The Limits Of Open Source Development
The community's pushing a breakneck pace to add new kernel features, while struggling to keep up with bug fixes. Slowing down doesn't look like much of an option.
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