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Tough Call
It's tempting to look at unified communications feature by feature, based on cash savings. But if CIOs aren't also getting productivity gains, they're leaving more than that.
Smaller Business UC Hurdles: User Adoption, Policies
To get maximum value from unified communications, smaller businesses must find ways of integrating UC into existing business processes to spur employee usage, but they can't risk overlooking the need for shrewd security and access policies.
IT Survival Guide
The basics on how to get through your next technology project. Come up to speed quickly on network access control, open source, virtualization, VoIP, and more.
Find The Right Path To SOA, UC Convergence
Vendors are emphasizing two approaches to collaboration. One focuses on the architecture, the other on the desktop. Which is right for you?
Telcos Face Enormous Challenges Building New IP Apps
With their services in decline, carriers struggle with how to build theseapplications as cost-effectively as the Facebooks of the world.
Wait Begins As Microsoft Dives Into Unified Communications
Technology transitions take time, and Microsoft's a relative newcomer to the market.
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